Why is My Electrical Powerpoint Not Working?

Discovering that an electrical powerpoint isn’t functioning can be both inconvenient and alarming.

Whether it’s a single powerpoint that won’t charge your phone, or double power points failing to power a kitchen appliance, the disruption affects your routine and home comfort. These integral fixtures, designed to reduce clutter and enhance functionality in every room, are essential in modern residential spaces.

Electrical powerpoints, installed throughout homes to power lights, appliances, and even include USB options for more tech-savvy needs, should function seamlessly.

However, when they falter, it’s crucial to address the issue promptly to ensure safety and restore full functionality. Understanding the range of possible issues can save time and prevent further inconvenience.

Understanding Your Powerpoint Setup

Electrical powerpoints, commonly known as outlets or sockets, are a fundamental part of every Australian home.

Installed strategically along the walls of various rooms, they provide the electrical supply needed for powering appliances and devices. Their sizes and types vary, from standard power points designed for simple appliances to more complex ones featuring USB ports to accommodate a range of technological needs.

The choice of powerpoints can significantly impact the functionality and efficiency of home spaces. Options include single or double power points, which offer flexibility in power usage without increasing the amount of outlets, helping to maintain a cleaner and less cluttered space. Particularly in kitchens and living areas, the correct type and number of powerpoints installed can enhance the usability and aesthetic of the environment.

It’s also crucial to consider the safety features of powerpoints, such as switches and shields that help prevent faults and protect against electrical surges. Selecting the right powerpoints and ensuring they are correctly installed and maintained is essential for safe, efficient home management.

Electrical socket

Why Socket Outlets Stop Working

Socket outlets, or power points, are pivotal in powering the various devices we use daily. Yet, they can sometimes fail, leading to inconvenience and potential hazards. Understanding the common reasons for these failures is crucial for timely troubleshooting and repair.

  • Tripped circuit breaker: One of the most frequent issues is a tripped circuit breaker. This safety mechanism activates to protect the electrical system from overload or short circuits. If multiple appliances are connected to a single power point or if there’s an unexpected surge, the breaker may trip, cutting off power to prevent damage or fire.
  • Blown fuse: Older or more traditional setups might still have fuses instead of circuit breakers. Like breakers, fuses act as a safety buffer, but they need to be replaced once blown. A blown fuse at the bank controlling a section of your home’s power supply will stop power to the sockets connected to it.
  • Faulty wiring: Over time, wiring can degrade, become loose, or disconnect. Faulty or aged wiring not only stops powerpoints from functioning but also poses significant safety risks. Signs of faulty wiring include flickering lights, burning smells, or sparking from outlets.
  • Wear and tear: Regular use can wear out sockets and switches, particularly in high-use areas like kitchens. Pins may break, connections may loosen, and components may corrode. Power points that are frequently used require periodic inspection to ensure they continue to operate safely and effectively.

Addressing these issues promptly ensures that your home’s electrical system remains functional and safe, reducing downtime and preventing potential dangers associated with faulty power points.

Troubleshooting Steps to Take

When you encounter a non-functional electrical powerpoint, it’s essential to troubleshoot carefully to identify and resolve the issue. Here’s a step-by-step guide to help you through the process safely and efficiently.

  1. Safety first: Before beginning any troubleshooting, ensure your safety by turning off the main power at the circuit breaker. This prevents any accidental shocks or further damage to the electrical system while you work.
  2. Check other appliances and sockets: Begin by verifying whether other appliances or power points in the same area are also non-functional. This can help determine if the issue is isolated to one outlet or indicative of a larger problem. If other outlets are working, the issue likely lies with the single non-operational powerpoint.
  3. Resetting circuit breakers and replacing fuses: If the power issue affects multiple areas, check your circuit breaker or fuse box. A tripped breaker can be reset with a simple click, but a blown fuse will need to be replaced. Always choose fuses or breakers of the correct size and rating for your system.
  4. Testing the socket outlet: With the power safely off, use a multimeter to test the outlet. If there’s no reading, the outlet might be faulty. At this point, you may want to consider replacing the power point or consulting a professional if the wiring appears to be the issue.

Following these steps can help you diagnose issues with your power points effectively, ensuring you choose the right option for repair or replacement.

An overused powerboard

When to Call a Professional

While many powerpoint issues can be resolved through basic troubleshooting, there are circumstances where calling a professional is necessary. Understanding when to seek expert help can save you time and ensure safety.

  • Complex electrical issues: If your troubleshooting has not resolved the power issue, or if there are signs of more complex problems like persistent circuit breaker tripping or evidence of burnt wiring, it’s time to call a licensed electrician. These issues can indicate deeper electrical system failures that require professional attention.
  • Installation and upgrades: When installing new power points or upgrading existing ones, especially in critical areas like kitchens, professional help ensures that all Australian standards and safety regulations are met. An electrician can also provide advice on the best products and configurations to suit your power needs and space requirements.
  • Safety concerns: Anytime you feel unsure about handling electrical components or if you notice any safety risks, such as exposed wires or damaged shields, contact a professional. Ensuring your electrical system’s safety and functionality is paramount and often requires expert intervention.

Shield your Home from Faulty Powerpoints

Addressing issues with non-functioning electrical power points promptly is essential for maintaining both safety and convenience in your home, especially in high-use areas like the kitchen.

Regular maintenance and timely repairs ensure that your power systems function optimally, safeguarding against potential hazards and disruptions.

Please note: This information is provided for advice purposes only. Regulations differ from state to state, so please consult your local authorities or an industry professional before proceeding with any work. See our Terms & Conditions here.


Published: 2024-04-17

Labour Day with Electrical Contractors

No Extra Charge After Hours

Metropolitan is available 24/7 for all your electrical requirements. Offering round-the-clock service, no additional weekend or public holiday charges, and flexible finance options**, your peace of mind is assured.

Book Now

Electricians You Can Trust

Our Promise to You

Our electricians pride themselves with honest reliable services


We believe in transparency. We will guide you through our process, answer your questions and provide you with upfront, no obligation fixed prices.

Committed to provide excellent and efficient electrical services


No matter how big or small the job is, whether you're a new or returning customer, we treat every job as important and strive for success.

Professional Expert Electrical Technicians


We know our job site is your home and we completely respect that. We arrive neat and clean, and tidy up after we've completed the job.

Electrician Zip Pay Payment Options Image
Electrician Zip Pay Payment Options Image

Now Available!

Electrical finance options** with trusted pay later options

What Our Happy Customers Have to Say

Better service starts here

5 stars rating img

Simon was very professional and did excellent work. Provided clear explanations and very informative options for the job. An excellent result was achieved. Thanks again Simon for your help!

Paul - SA
5 stars rating img

Ferris was on time and very professional. He understood straight away what was going on. He fixed the issue with my lights and even did a full electrical inspection. Very happy.

Andrew - VIC
5 stars rating img

Angelo changed some circuits on my board that were damaged and causing the power to go off. He fixed it quickly and explained the damage. Absolute champion.

Kaye - SA
  • HMP Hot Water Logo

    HPM are leaders in the Australian electrical industry and Metropolitan is available 24/7 to install and repair their products.

  • Wilson Hot Water Logo

    Metropolitan Electrical Contractors has experts at installing, repairing and servicing all Wilson electric hot water systems.

  • Thermann Hot Water Logo

    When you need an expert in Thermann electric hot water products, contact your local specialists.

  • Vulcan Hot Water Logo

    When you need an expert in Vulcan's electric hot water systems, contact your local specialists.

  • Stiebel Eltron Hot Water Logo

    We work with Stiebel Eltron electric hot water systems. When you need service you can trust, call Metropolitan Electrical Contractors.

  • Rinnai Hot Water Logo

    When you need an expert in Rinnai's electric hot water systems, contact your local specialists.

  • Schneider Electric Hot Water Logo

    Metropolitan Electrical Contractors is your local Schneider Electric specialist.

  • Rheem Hot Water Logo

    Did you know Metropolitan Electrical Contractors can install, service and repair all Rheem electric hot water systems?

  • Philips Hot Water Logo

    For fast and efficient Philips electrical services, Metropolitan Electrical Contractors is your number one local expert.

  • Pierlite Hot Water Logo

    Metropolitan Electrical Contractors is proud to use high quality brands such as Pierlite.

  • OMEGA Hot Water Logo

    If you're after quality OMEGA electrical products for your home or business, call the experts at Metropolitan Electrical Contractors.

  • OSRAM Hot Water Logo

    OSRAM electrical products are highly recommended by the expert team at Metropolitan Electrical Contractors.

  • NHP Hot Water Logo

    Need an electrical expert who works with the NHP brand? Look no further than your local Metropolitan Electrical Contractors electricians.

  • Hager Hot Water Logo

    When you need an expert in Hager electrical products you need Metropolitan Electrical Contractors.

  • Legrand Hot Water Logo

    Metropolitan Electrical Contractors is proud to work with high quality brands such as Legrand.

  • Crompton Lighting Hot Water Logo

    We are proud to work with high quality products such as Crompton Lighting. Metropolitan Electrical Contractors is a name you can trust.

  • Dux Hot Water Logo

    When you need a Dux electric hot water installation, service or repair, call the team at Metropolitan Electrical Contractors.

  • Clipsal Hot Water Logo

    Metropolitan Electrical Contractors is proud to work with high quality brands such as Clipsal.

  • Bosch Hot Water Logo

    Metropolitan Electrical Contractors are experts at installing, repairing and servicing Bosch electric hot water systems.

  • Chromagen Hot Water Logo

    Did you know that Metropolitan Electrical Contractors supply, install and repair Chromagen electric hot water systems?

  • AquaMAX Hot Water Logo

    Metropolitan Electrical Contractors choose Australian owned and operated AquaMAX for a range of electric hot water services.

metropolitan electrical contractors Service Reviews metropolitan electrical contractors service reviews